FEGA customer service to facilitate access to FEADER grants

The Spanish Agricultural Guarantee Fund (FEGA) has a User Support Center (CAU) to provide information and assistance to those wishing to benefit from aid financed by the European Agricultural Fund for Rural Development (EAFRD). This service aims to facilitate access to information and optimize the management of aid for rural development projects.

A key support for rural development

The EAFRD plays a fundamental role in financing agricultural and forestry projects through loans, microcredits, guarantees, and other measures that support viable initiatives aligned with its rural development priorities. With the new CAU facility, the EAFRD reinforces its commitment to the transparency and accessibility of this support.

Access to detailed information

The service is available through the website https://cauayudasfeader.zendesk.com/hc/es , where users can view key information, including:

• Legislation applicable to aid.
• Guides for justifying expenses.
• Call calendars and deadlines.
• Information pills and explanatory videos.
• List of frequently asked questions.
• Contact form for specific inquiries.

Types of aid available

The FEGA CAU portal offers information on various interventions and sub-measures, including:

• AKIS : Grants for knowledge exchange and training and information activities (intervention 7201).
• Supra-regional advisory services on digitalization (intervention 7202).
• Intervention 7161 : Support for the preparation and implementation of innovation projects of general interest by supra-regional operational groups of the European Innovation Partnership for Agricultural Productivity and Sustainability (AEI-Agri), within the framework of Spain's CAP Strategic Plan (PEPAC).
• Submeasure 4.2 : Support for investments in the processing, marketing and/or development of agricultural products.
• Submeasure 16.2 : Aid for the execution of innovation projects of general interest by operational groups of the European Association.

An essential resource for beneficiaries and managers

This customer service represents a step forward in the digitalization and optimization of access to EAFRD grants, allowing farmers, foresters, and rural entrepreneurs to obtain accurate information and resolve their questions quickly and easily.

With this initiative, FEGA reinforces its commitment to rural development and the modernization of the agri-food sector in Spain, ensuring that aid efficiently reaches those most in need.